OVERVIEW
Welcome to CoralTree Organics. The terms “we”, “us” and “our” refer to CoralTree Organics, based in Ōtaki, New Zealand. We operate this online store and website (the “Services”) to bring you our range of organic apple cider vinegar products. Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service (the “Terms”) explain your rights and responsibilities when you use our Services. Please read carefully, as they cover important areas such as warranty disclaimers and limitations of liability.
By using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
You must be at least the age of majority in your country of residence (or have parental consent) to use our Services. To shop with us, you may need to provide details such as your email, billing, payment and shipping information. You confirm all information you provide is accurate and that you have the right to use it.
You’re responsible for keeping your account secure. Accounts may not be transferred, sold, or shared.
SECTION 2 - OUR PRODUCTS
We work hard to represent our products as accurately as possible. Colours, packaging, or appearance may vary slightly depending on your device settings.
All product descriptions and availability may change without notice. We may limit sales by quantity, region, or individual customers.
SECTION 3 - ORDERS
Placing an order is an offer to buy. Orders are only confirmed once accepted and processed by CoralTree Organics. We may decline or cancel orders at our discretion. If this happens, we’ll attempt to contact you using the details you provided.
Purchases are covered by our Refund & Returns Policy only.
Products are for personal use, not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions can change at any time. The final price will be shown at checkout and in your order confirmation. Unless stated, prices exclude shipping, taxes, duties, and import charges.
By completing a purchase, you confirm your payment details are correct and that you’re authorised to use the chosen payment method. You agree to pay all charges including taxes, shipping, and handling fees.
SECTION 5 - SHIPPING AND DELIVERY
Shipping times are estimates only. Delays caused by carriers, customs, or events outside our control are not our responsibility. Once we hand over goods to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our site—including trademarks, logos, text, images, video, product descriptions, and design—is owned by CoralTree Organics or our licensors. You may only use the Services for personal, non-commercial purposes. No material may be reproduced, distributed, or adapted without our permission.
“CoralTree Organics” and our associated marks are trademarks owned by us. Shopify trademarks belong to Shopify. All other marks are owned by their respective holders.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties. Use of such tools is at your own risk and governed by the third party’s own terms.
SECTION 8 - THIRD-PARTY LINKS
Links to other websites or third-party services may appear on our site. We’re not responsible for their content or practices. Any transactions you make with them are solely between you and the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Our store runs on Shopify. However, all sales are made directly with CoralTree Organics. Shopify is not responsible for our products, transactions, or customer service.
SECTION 10 - PRIVACY POLICY
Your personal information is handled under our Privacy Policy and Shopify’s Privacy Policy. Because Shopify hosts our store, your information may be processed in other countries. Please review both policies for full details.
SECTION 11 - FEEDBACK
If you share feedback, reviews, or suggestions with us, you grant us the right to use this content for business purposes. You confirm you own or have the right to share what you submit, and that it doesn’t infringe on others’ rights.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
From time to time, product descriptions or pricing may contain errors. We reserve the right to correct mistakes and cancel orders if needed.
SECTION 13 - PROHIBITED USES
You agree not to misuse our Services, including but not limited to: unlawful activity, infringing intellectual property, harassing others, spreading malware, or attempting to interfere with site security. Breach of these Terms may result in account suspension or termination.
SECTION 14 - TERMINATION
We may terminate or restrict your access to the Services at any time without notice. Obligations such as payment and indemnities survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated, our products and Services are provided “as is” and “as available.” We do not guarantee that Services will be uninterrupted, error-free, or that products will meet your expectations.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent allowed by law, CoralTree Organics and our partners will not be liable for any indirect, incidental, or consequential damages (including lost profits or data) arising from use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify CoralTree Organics and its partners against any claims, damages, or expenses arising from your breach of these Terms or misuse of our Services.
SECTION 18 - SEVERABILITY
If any part of these Terms is found invalid, the remainder will still apply.
SECTION 19 - ENTIRE AGREEMENT
These Terms, along with our policies, form the entire agreement between you and CoralTree Organics. They replace any prior agreements or understandings.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms. We may do so without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by New Zealand law. You agree to submit to the courts of New Zealand for any disputes.
SECTION 22 - CHANGES
We may update these Terms from time to time. Changes will be posted on this page and take effect immediately unless stated otherwise. Continued use of the Services means you accept the updated Terms.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms can be sent to enquiries@coraltree.co.nz.
CoralTree Organics
24 Riverbank Road
Ōtaki, Kāpiti Coast 5512
New Zealand
Phone: +64 6 364 8430